Privacy Policy
Power Clean NT
At Power Clean NT, we are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy outlines how we collect, use, disclose, and store your personal information.
1. What Information We Collect
We may collect personal information including (but not limited to):
• Full name
• Contact details (address, phone number, email)
• Business name and ABN
• Payment and billing information
• Site location and service details
• Information provided via website forms, email, or phone
2. How We Collect Your Informatio
We collect information when you:
• Contact us via our website, email, phone or social media
• Request a quote or book a service
• Engage us for ongoing work or submit an enquiry
• Interact with our marketing or advertising platforms (e.g. Facebook, Google)
3. Why We Collect Your Information
We collect personal information to:
• Provide cleaning and maintenance services
• Send quotes, invoices, and service updates
• Respond to enquiries and customer support requests
• Conduct marketing, promotions and service improvements
• Comply with legal and regulatory obligations
4. Disclosure of Personal Information
We may disclose your personal information:
• To employees, contractors and service providers who assist us in operating our business
• To third-party platforms such as accounting, job management, and marketing systems (e.g. ServiceM8, QuickBooks, Meta)
• Where required by law, court order, or regulatory authority
We do not sell your personal information to third parties
5. Storage and Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure. Information is stored electronically in secured systems with restricted access.
6. Access and Correction
You may request access to your personal information or request correction of inaccurate or outdated details by contacting us directly at:
Email: admin@powercleannt.com.au
Phone: 0408 942 732
We will respond within a reasonable time and may require proof of identity.
7. Cookies and Analytics
Our website may use cookies and tracking tools (e.g. Google Analytics) to improve user experience and understand site trac. You can disable cookies in your browser settings, although some features may not function correctly.
8. Marketing and Communications
By providing your contact details, you consent to receive updates, promotions and service information from us. You can opt out at any time by using the unsubscribe link in emails or by contacting us.
9. Third-Party Link
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
10. Updates to This Policy
We may update this Privacy Policy periodically. The latest version will always be available on our website.
Contact Us
If you have any questions or concerns about your privacy or this policy, please contact:
Power Clean NT
Email: admin@powercleannt.com.au
Phone: 0408 942 732
Website: www.powercleannt.com.au